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Welcome to the Publication Scheme for Knights Chemist Limited about NHS services provided as required by the Freedom of Information Act 2000.
This Publication Scheme is a complete guide to the information made routinely available to the public about National Health Service Pharmaceutical Services.
The publications are free unless otherwise indicated. How is the information made available? The information is available from
Superintendent Knights Chemist Limited
9 Palmers Road
Knights Chemist Limited is a privately owned group of pharmacies in the UK.
The registered office is at:
9 Palmers Road
The locations of the individual pharmacies can be obtained via our website or by contacting us by letter or telephone at our registered office. The company employs registered pharmacists to manage individual pharmacies. The company may also employ locum pharmacists. Fully trained staff support our Pharmacists.
Details of key personnel at individual pharmacies may be obtained from our registered office.
Some information will be withheld, including personal, sensitive and confidential information about individuals that is protected by the Data protection Act.
A list of all our locations can be found on our website together with the opening hours of each pharmacy.
Practice leaflets displaying the pharmacy opening times are also available at individual pharmacies.
All patients living in Wales registered with a general practitioner based in Wales are entitled to free prescriptions. No charge is payable for drugs or appliances supplied on a WP10 prescription. Charges are applicable to some patients presenting English FP10 prescriptions for dispensing in Welsh pharmacies, however many patients presenting English FP10 prescriptions may be exempt from prescription charges if they fall into certain categories. Full details of patients entitled to free English prescriptions can be obtained from NHS Direct. www.nhsdirect.nhs.uk Telephone 0845 4647. All the pharmacies in the Pearn's Pharmacies Ltd group are contracted to provide NHS services. Full details of remuneration for these services can be obtained from the Prescription Pricing Authority or can be viewed using the online version of the Drug Tariff. http://www.ppa.org.uk/ppa/edt_intro.htm Information in this class will be published only where it does not and is not likely to adversely affect the commercial position of the firm or practice.
Our aim as a company is to provide the highest standards of pharmaceutical service in the localities we serve. We endeavour to make our services available to all patients. We are continually reviewing and improving our premises to ensure accessibility to all patients. We provide free home delivery services to all patients that are unable to access the pharmacy. Our pharmacists and staff are fully trained in accordance with their roles and adhere to clear standard operating procedures. These procedures are designed to ensure the quality and safety of the services we provide. The General Pharmaceutical Council, the Local Health Boards and members of the Community Health Council routinely inspect our pharmacies. As a part of our commitment to the NHS Pharmacy Contract we carry out a practice-based audit on a service and make improvements where necessary. We participate in multi-disciplinary audits as required by the Local Health Boards. We carry out an annual Patient Satisfaction Survey, results and outcomes of the surveys are held at our head office.
Class 5 – Our policies and procedures Knights Chemist Limited Standard
Operating Procedures Health and Safety policy Complaints procedures (including those covering requests for information and operating the publication scheme) Confidentiality and Data Protection policies
Dispensing of drugs, medicines and Drug tariff listed appliancesPatient medication records
Primary Choice is a campaign to help the public choose the right health advice in the community.Tell Me More
We are receiving an increase in the number of requests for delivery of medicines due to the COVID-19 pandemic.Important Info
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